A note to the office.
Phone, email, or a short note through the form below. However you'd like to reach us, the on-site team reads everything that comes through — and responds within one business day.
A short message is enough.
Tell us who you are and what we can help with — we'll write back from parkcity3and4@akam.com.
For after-hours emergencies, find your live-in superintendent.
The six buildings are served by live-in supers, on call around the clock. They're the right call for genuine emergencies — leaks, smoke, gas, lockouts, anything that can't wait until morning. The super's contact details are posted in your lobby and on your apartment door's emergency notice.
- Active leak, flood, or burst pipe
- Smoke, fire, or smell of gas
- No heat or hot water in winter
- Apartment lockout
- Power outage affecting your unit
- Routine maintenance requests
- Forms, applications, registrations
- Billing & payment questions
- Pet, sublet, or alteration approvals
- Anything starting with "I was wondering…"
Outside of an emergency, please contact the management office during business hours — Monday through Friday, 8:00 AM to 4:00 PM.